shiny.telemetry

Easy logging of users activity and session events of your Shiny App

The shiny.telemetry R package tracks events occurring on a user session,
such as input changes and session duration, and stores them in a local or remote database.

It provides developers with the tools to help understand how users interact with Shiny dashboards
and answer questions such as: which tabs/pages are more often visited,
which inputs users are changing, what is the average length of a session, etc.

Install

The shiny.telemetry package can be installed from GitHub by using the remotes package:

remotes::install_github("Appsilon/shiny.telemetry", dependencies = TRUE)

With dependencies = TRUE the suggested packages (required to run some examples)
will be installed in addition to mandatory dependencies.

How to use in a Shiny Dashboard?

shiny.telemetry allows for a minimal setup with only 3 commands
that can track some information about the session:

• When session starts and ends
• The browser version used by the client
• Changes in the inputs (doesn’t track values by default)

The code below runs a minimal example of a Shiny application that uses shiny.telemetry.
The package will keep track of the session information and all changes to the numericInput.

Note: When using the dashboard nothing is happening from the user’s perspective
as all operation run in the background (either in the server or in Javascript).

library(shiny)
library(shiny.telemetry)

telemetry <- Telemetry$new() # 1. Initialize telemetry with default options

shinyApp(
  ui = fluidPage(
    use_telemetry(), # 2. Add necessary javascript to Shiny
    numericInput("n", "n", 1),
    plotOutput('plot')
  ),
  server = function(input, output) {
    telemetry$start_session() # 3. Minimal setup to track events
    output$plot <- renderPlot({ hist(runif(input$n)) })
  }
)

When inspecting the code above, we can breakdown the 3 lines of code by:

1. Global Telemetry object that is used across the different sessions
2. Add necessary Javascript to the UI by calling use_telemetry().
   It is used to track browser version.
3. Initialize the session-specific tracking
   by calling method start_session() of the Telemetry object.

How to access the data?

The developers and administrators of the dashboard can access the data that is gathered by shiny.telemetry via a Telemetry object or directly from DataStorage via the appropriate provider.

# After running the instrumented app
shiny.telemetry::Telemetry$new()$data_storage$read_event_data("2020-01-01", "2050-01-01")

# Default provider and path for Telemetry$new()
shiny.telemetry::DataStorageSQLite$new(db_path = "telemetry.sqlite")$read_event_data("2020-01-01", "2050-01-01")

The package includes an analytics dashboard to view the data.
It is located at inst/examples/app/analytics and it should be modified
so that it references the correct DataStorage provider and configuration.

Data providers

There are 3 different types of data providers
that can range from local filesystem storage to a remote Plumber REST API instance.

• Local file:
  • SQLite using DataStorageSQLite class
  • Plain text file using DataStorageLogFile class
• Remote SQL database:
  • MariaDB using DataStorageMariaDB class
  • PostgreSQL using DataStoragePostgreSQL class
  • MS SQL Server using DataStorageMSSQLServer class
• Plumber REST API using DataStoragePlumber class
  • In turn, the Plumber data provider will use one of the other classes above
    as the method of data storage.

The setup for plumber requires a valid Plumber instance running on the network
and the communication can be protected.
See Plumber deployment documentation for more information.

Debugging the Telemetry calls

The package uses the logger package internally with the shiny.telemetry namespace.
To debug the shiny.telemetry calls in the dashboard,
change the threshold of this namespace to DEBUG:

logger::log_threshold("DEBUG", namespace = "shiny.telemetry")

note: This command can be run before the Shiny call or by adding it to the .Rprofile.

Contributing

See CONTRIBUTING.

Appsilon

Appsilon is a Posit (formerly RStudio) Full Service Certified Partner.

Learn more at appsilon.com.

Get in touch [email protected]

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